FAQs
Frequently asked questions
29 answers across 6 topics. Still unsure? Use the contact page — we reply within 24–48 working hours.
Getting started
What does Trading2Grow actually provide?
Research. We publish time-cycle research notes, a cycle-date calendar, premium indicator outputs and cycle alerts across the Equity, F&O and Commodity segments: Indian indices, stocks (cash and F&O) and commodities. We do not execute trades, manage portfolios or hold client money.
Is Trading2Grow registered with SEBI?
Yes. Trading2Grow is registered as a Research Analyst (Partnership Firm). The registration number, validity and supervisory-body details are on the SEBI Registration page in the Compliance Center. Please verify them on the SEBI website before paying any fee.
Who is the research for?
Self-directed traders and investors who want a disciplined, time-based framework for Indian indices, stocks (cash and F&O) and commodities, and who understand the risks of equity and derivatives trading. The research is general in nature and is not tailored to individual circumstances.
Do you guarantee returns or accuracy of cycle dates?
No. Nobody can. Cycle dates are probabilistic windows derived from time analysis; markets may not respond at, before or after a published date. Any person promising returns in our name is not authorised — please report it to us and to SEBI.
KYC & onboarding
Why do I need to complete KYC before subscribing?
SEBI requires Research Analysts to complete KYC of fee-paying clients. The free trial needs no KYC; KYC is needed to continue after the trial and before you buy a plan. Verification is automatic and takes minutes: your PAN is checked against the income-tax record, or you verify through Aadhaar (DigiLocker / OTP), via an authorised KYC provider, along with your name, date of birth, e-mail, mobile and state of residence.
Do you collect my Aadhaar number?
No. If you choose Aadhaar-based verification, it runs with our authorised KYC provider through DigiLocker or an OTP to your Aadhaar-linked mobile. We receive only the verification result and the last four digits for the record — never your Aadhaar number, OTP or documents. PAN, if used, is stored encrypted.
How long does verification take?
PAN verification is usually instant. If a manual review is required you will see the status in your portal and receive an e-mail when it is complete.
Can I subscribe from outside India?
KYC currently requires an Indian PAN. Please contact us if you are an NRI; eligibility depends on the verification outcome and applicable regulations.
Subscriptions & payments
Which plans are available?
One All-in-One plan that covers every segment we research: Equity (cash-market research), F&O (index derivatives on the Nifty 50, Nifty Bank, Nifty Financial Services, Sensex, Nifty Midcap Select and Nifty Next 50 indices, and F&O stocks) and Commodity (gold, silver, crude oil, natural gas and copper). It comes in four terms: a 15-day Free Trial, then Quarterly ₹12,999, Half Yearly ₹21,000 and Annual ₹33,033. Prices exclude GST. Longer terms lower the effective monthly cost, and every term includes the full desk. The securities quoted are for illustration only and are not recommendatory.
Is there a free trial?
Yes. Every new account gets a 15-day free trial of the full All-in-One plan, counted from the date you register. It switches on as soon as you verify your e-mail address — no KYC is needed for the trial — and covers the website's research and the Trading2Grow app. No card or payment details are needed and there is no obligation to buy. The trial does not renew and never turns into a paid plan: it simply ends. To continue after it, complete KYC (SEBI requires KYC of every fee-paying client) and then choose a plan. One trial per account.
Is GST charged on the plans?
Plan prices are shown excluding GST. GST at 18% is added at checkout and shown on your receipt (GSTIN 09AAYFT6239J1Z7). The free trial is free — nothing is charged.
Does the plan cover every segment?
Yes. Every term, including the free trial, covers Equity, F&O and Commodity: research notes, cycle dates, indicator levels and alerts across all three segments. There are no separate segment plans.
What is included in every plan?
Every term includes the premium dashboard, published research notes, the time-cycle engine output, the cycle-date calendar, the Trinetra, Price-Time Square and planetary indicators, and cycle alerts, across all three segments. Nothing is held back between the Free Trial and the Annual term — only the length and the effective monthly price differ. TradingView indicator licences are sold separately.
How can I pay?
Through Razorpay using cards, UPI or net-banking, in the name of the registered entity. We never accept cash and we never store card or bank credentials — only payment metadata such as the reference and amount.
Does my subscription renew automatically?
No. You choose whether to renew before expiry. We e-mail you 3 days and again 1 day before the end date (the date is also shown on your Subscription page), and premium access ends when the entitlement lapses. The free trial also ends on its own, with the same reminders, and is never converted into a paid plan.
What is your refund policy?
Research subscriptions are digital services: once activated, fees are non-refundable and non-cancellable as of right. A refund is made only in exceptional circumstances — for example a duplicate payment, or a payment that could not be activated — at our discretion and subject to SEBI norms. The full terms are set out in the Refund Policy.
Will I get an invoice?
Yes. Trading2Grow issues a receipt for every payment, e-mailed to your registered address and available under Payments in your portal. Once our GST registration is granted, payments that include GST receive a GST tax invoice.
Research & alerts
What methodology do you use?
Gann time cycles, the Price-Time Square, planetary cycles and classical price action. Cycle dates are computed server-side from approved data and algorithm versions, reviewed by the Research Analyst and approved by a second person before release. Formulas and indicator internals are proprietary and are never published.
When are research notes and alerts published?
Cycle alerts are generated on each market day for instruments whose cycle date falls on that date, after review and compliance approval. Research notes are published as the analyst completes them; timelines are shown in the portal.
Which instruments are covered?
All three segments. Equity: NSE cash-market stocks from our controlled coverage list (see Services), which is being extended towards a coverage scope of 2000+ stocks. F&O: the indices — Nifty 50, Nifty Bank, Nifty Financial Services, Sensex, Nifty Midcap Select and Nifty Next 50 — and F&O stocks. Commodity: gold, silver, crude oil, natural gas and copper. India VIX is tracked and shown on the ticker for context only — it is a volatility index with no tradeable instrument, so no entry, stop or target is ever published for it. The universe may be extended with notice. The securities quoted are for illustration only and are not recommendatory.
Can I get the indicator code or formulas?
No. Premium indicators run server-side and only their outputs are shared. This protects the research IP and ensures every output comes from an approved algorithm version.
Is the market ticker live?
The ticker shows LIVE, DELAYED, MARKET CLOSED or DATA UNAVAILABLE. Stale data is never labelled live.
Compliance & grievances
How do I raise a complaint?
Write to customercare@trading2grow.com or use the Complaints section in your portal. We acknowledge with a reference number and strive to resolve every grievance within 21 days as required by the Investor Charter.
What if I am not satisfied with the resolution?
You may lodge the complaint on SEBI SCORES 2.0 (scores.sebi.gov.in), which provides a two-level review by RAASB and SEBI, and thereafter on the SMART ODR platform (smartodr.in) for online conciliation or arbitration.
Where can I read the Investor Charter?
The Investor Charter for Research Analysts (Annexure A of SEBI circular dated 02 June 2025) is reproduced in full in the Compliance Center, and monthly complaint data is published in the Annexure B format.
Do you use AI to produce research?
Our cycle computations are deterministic, rules-based models authored by the analyst. Automation is used for scheduling and delivery, and every research event is approved by a human before release. The extent of AI/automation use is disclosed on the Disclosures page.
Security & privacy
How is my personal data protected?
PAN, phone and other identifiers are stored encrypted, access is role-based and audited, and we retain data only as long as regulation requires. See the Privacy Policy and PMLA Policy.
Will you ever ask for my trading, demat or bank password?
Never. Do not share login credentials or OTPs with anyone claiming to represent Trading2Grow.
How do I delete my account?
Request deletion from your portal or by e-mail. Records that SEBI or PMLA require us to keep (for example KYC and payment records) are retained for the statutory period and then deleted.
Didn’t find it? Contact the desk or read the Compliance Center.
Investment in securities market are subject to market risks. Read all the related documents carefully before investing. Registration granted by SEBI and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.